Keeping Customers

I've been reading about JIM CATHCART concept of Relationship Selling. It made me think about what we do best.

I started defining what is the Key for us to getting and keeping our customers. Are we being too direct. Almost Nobody cares about customer service and satisfaction here in Maldives. Specially is Food Delivery Services.

In fact, very few people even understand how important a single customer is.

Our customers do return. They do love our web interface , how easy and simple it is to be use. Result is We have more return customers. Its Addicting isn't it ?

All what our customers are concerned about is whether the item can satisfy there Hunger.

I belive Sales is a supportive activity that is done to fill needs. And my role is to fo out and find the rigt item for our customers , make shure they get the Right item they orders and if any mistakes are being done by our side be responsible and also make our vendors responsible and offer a compansation to satisfy the customer.

Why shouldn't we copy the Pizza Huts HATE-LATE concept :)

This is why our Customers Keep Returning...

They love badhige :)