Last week i attended the First Emarketing Conference here in CMB, it looks like there are few things we need to fix in order to make our website and make it more user friendly. Because a good user experience is same as good customer service.
1) I have to notice & Figure out the internal problems on the sites.
2) I need to give everyone of our team instruction on how to improve the sites.
3) Make the content more clear for users, because content can break the sites.
4) Fix the 404 Error pages which customers will not like to see and Definitely Google hates.
5) Build more PR with Vendors.
I will be discussing more about emarketing topics on my next posts.
So please keep in touch for more..
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